1. Order processing time
- Each product is prepared in 24–48 hours, depending on availability.
- In-stock items paid for in the morning can ship the same day .
2. Delivery time
- Depends on the chosen carrier and destination country.
- The estimated times apply to business days only (excluding weekends and holidays) .
3. Countries shipped to
- we ships to almost all countries via express courier.
- Shipments outside the EU may require customs processes; for dropshipping outside the EU, you must include an invoice
5. Shipping costs include:
- packaging (boxes, bubble wrap, internal protection)
- transport
- insurance
- customs clearance at origin
6. Delays and external factors
- Our company is not responsible for delays caused by strikes, armed conflicts, customs, or seizures by local authorities
7. Address changes after order
- If the order has not yet been issued, you can request address changes via a “not received order” incident.
- Otherwise, you must cancel and place a new order. Cancelation fees are refunded.
8. Order cancellation
- Can cancel via your account.
- Due to automation, cancellation windows are short; cancellation may be impossible if shipping processing has begun.
- Always review order details before finalizing to avoid further costs.
9. Upon receipt
- Check tracking number and packaging condition.
- If visible damage is present, denote “PACKAGE VISIBLELY DAMAGED” (physically or digitally) on delivery. Without this, claims will be denied .